Current cancellation policy due to COVID-19 restrictions

Our cancellation policy due to current government restrictions concerning reservations made prior to October 1st 2020, for reservations exceeding 6 people for the months of October and November 2020 (for now) are as follows:

We will issue you a credit note in the form of a gift certificate in the amount of the deposit that was made toward your reservation.  This credit note will be applicable on a future reservation within the next year.

No refunds will be made.

This policy only applies on bookings made before October 1st, 2020 for chalets #1130, Vasara, Žiema and the Chalet Château.  For all other chalet cancellations, covid-19* related or not, the regular cancellation policy will apply. 

*If, on the other hand, the government decides to close Quebec, we will issue a credit note in the form of a gift certificate for the amount of the deposit that was made during your reservation. This credit note will be applicable on a future reservation within one year. No refunds will be made. These are the same instructions here as we did in April and May 2020.

Thank you for your cooperation.

The management